Privacy Policy
Your privacy on the Internet is of the utmost importance
to us. At esupport.ps, we want to make your experience
online satisfying and safe. Because we gather certain
types of information about our users, we feel you should
fully understand the terms and conditions surrounding
the capture and use of that information. This Privacy
Policy, Terms and Conditions and Acceptable Use Policy,
set out our policies applicable to your account and
disclose what information we gather and how we use it.
esupport.ps gathers and keeps track
of:
1. Information that users provide through optional,
voluntary submissions. These are voluntary submissions
made by You in order to receive our electronic
newsletters, to participate in our message boards or
forums, to email a friend, and from participation in
polls and surveys:
2. Information esupport.ps gathers through aggregated
tracking information derived mainly by tallying page
views throughout our sites. This information allows us
to better tailor our content to readers' needs and to
help our advertisers and sponsors better understand the
demographics of our audience. Because esupport.ps
derives its revenue mainly from sponsorships and
advertising, providing such aggregated demographic data
is essential to keeping our service free to users. Under
no circumstances does esupport.ps divulge any
information about an individual user to a third party.
esupport.ps gathers information about its users as
follows:
OPTIONAL VOLUNTARY INFORMATION SUBMISSION
esupport.ps offers the following free services, which
require some type of voluntary submission of personal
information by users:
1. Electronic newsletters (Dispatches)
esupport.ps offers a free electronic newsletter to
users. esupport.ps gathers the email addresses of users
who voluntarily subscribe to this service. At any time,
users are free to remove themselves from this mailing
list by following the link provided in every newsletter
pointing the user to the subscription management page.
2. "E-mail this to a friend" Service
esupport.ps users can choose to electronically forward a
link, page, or documents to someone else by clicking on
"e-mail this to a friend". In order to do so, the user
must provide his email address, as well as the email
address of the intended recipient. This information is
used only in the case of transmission errors and, of
course, to let the recipient know the identity of the
sender. The information collected is not used for any
other purpose.
CHILDREN
Consistent with the Children's Online Privacy Protection
Act of 1998 ("COPPA"), we will never knowingly request
personally identifiable information from anyone under
the age of 13 without first requesting parental consent.
USAGE TRACKING
esupport.ps tracks user traffic patterns throughout its
various sites. However, we do not correlate this
information with specific data about individual users.
esupport.ps does break down overall usage statistics
according to a user's domain name, browser type, and
Multipurpose Internet Mail Extension ("MIME") type by
gathering such information from the browser string
(information contained in every user's browser).
esupport.ps sometimes tracks and catalogs the search
terms entered by users in our Search function. However,
this tracking is never associated with individual users.
We use tracking information to determine which areas of
our sites users like and don't like based on traffic to
those areas. We do not track what individual users read,
but rather how well each page performs overall. This
helps us continue to improve our services for our users.
COOKIES
We may place a text file called a "cookie" in the
browser files of your computer. The cookie itself does
not contain personal information, although it will
enable us to relate your use of this site to information
that you have specifically and knowingly provided. The
only personal information a cookie can contain is
information supplied by the user. A cookie cannot read
data from the user's hard disk or read cookie files
created by other sites. esupport.ps uses cookies to
track user traffic patterns (as described above).
Our advertising system delivers a one-time cookie to
improve tracking of advertisement impressions and click
rates.
You can refuse cookies by turning the cookie function
off in your browser. If your browser is set to provide a
warning before the cookie is accepted, you will receive
the warning message with each cookie. You do not need to
have cookies turned on to use esupport.ps site. However,
you will need to enable/accept cookies if you wish to
actively participate in our message boards, forums,
polling and surveys.
USE OF INFORMATION
esupport.ps uses information voluntarily submitted by
our users to enhance the user experience in our network
of sites, whether by providing interactive or
personalized elements on the sites or by improving
future content in response to the interests of our
users.
SHARING OF THE INFORMATION
esupport.ps uses the above-described information to
tailor our content to suit your needs and help our
advertisers better understand its audience's
demographics. This is essential to keeping our select
services free. We will not share information about
individual users with any third party, except in order
to comply with applicable law or valid legal process or
to protect the personal safety of our users or the
public.
SECURITY
esupport.ps operates secure data networks protected by
industry standard firewall and password protection
systems. Our security and privacy policies are
periodically reviewed and enhanced as necessary. Only
authorized individuals have access to the information
provided by our customers.
Our sites contain links to other sites. esupport.ps is
not responsible for the privacy practices or the content
of such other websites.
OPT-OUT POLICY
We give users options wherever necessary and practical.
Such choices include:
The option to not register to receive our electronic
newsletters; and
The option to not participate in certain interactive
areas, which completely obviates our need to gather any
personally identifiable information from our users.
YOUR CONSENT
By using this site, you consent to the collection and
use of this information by esupport.ps. If we decide to
change our Privacy Policy, we will post those changes on
this page so that you are always aware of what
information we collect, how we use it, and under what
circumstances we disclose it.
NECESSARY DISCLOSURE
We will not share your personal information except with
a third party to assist us in the processing or securing
of your personal information or when we are required by
law unless we have given you notice and choice, in the
good-faith belief that such action is necessary in order
to conform to the edicts of the law, or we must comply
with a legal process served on our web site. We may also
need to give out your information if one of our partners
requires it, but these situations are rare.
PERSONAL INFORMATION FOLLOWING TERMINATION OF ACCOUNT
When your esupport.ps account is cancelled (either
voluntarily or involuntarily) all of your personally
identifiable information is placed in "deactivated"
status within our corresponding databases. However, you
should know that deactivation of your account does not
mean your personally identifiable information has been
deleted from our database entirely. We will retain and
use your personally identifiable information if
necessary in order to resolve disputes or enforce our
agreements.
CONTACT US
If you have questions or concerns regarding this
statement, you can contact esupport.ps at
management@esupport.ps . You can also write to us at the
following address:
esupport.Ps Co.
Palestine, Gaza Strip
Al Remal, 972
Mobile: 00972 59 9 850250
Email: management@esupport.ps
This document was last revised on Sunday, December 26th,
2010.
